FAQ

 

CAD Library

Licence

Can the entire company download and use the library?
Yes, one licence allows everyone at the company to use the drawings.

Do you offer a student licence for student work / portfolio?
Yes, student licence can be purchased here.


Downloading

When will the library be available to download?
Late June, 2019.

How do I download the files?
A download link with all files will be sent to your email when the files are ready to be downloaded. 
If you pre-ordered the product your download link will be sent in late June as soon as the product is ready.

For any other questions please use the chat box or email Sebastian at sebastian@studioesinam.com 

 


Art Prints


Shipping

Do you ship worldwide?
Yes. We offer free express shipping worldwide.

How long will it take before I receive my order?
Unframed prints will normally be delivered in:
Europe, 1-3 business days.
North America, 2-5 business days.
Rest of world, 3-5 business days.

How much does shipping cost?
We offer free express shipping worldwide.

We use DHL and UPS international express delivery services.


Framing

How should the prints be framed?
We recommend that you frame your print at a professional frame shop. 
To avoid buckling due to humidity we also recommend to have the print mounted on paper board when framing.

Note that the Elevations series has custom measurements and will need a custom frame from a frame shop.


Payments

What debit / credit cards do you accept?
We accept Visa, Mastercard and American Express.

Your prices are in British Pounds, can I pay in my local currency?
Yes, if you are using a different currency you will be charged the equivalent amount in your currency, according to the current exchange rates.


Quality

Where are your prints made?
All our prints are made in Sweden.

Do you use eco-friendly materials?
Yes, we strive to use the most eco friendly materials available.


If you have further questions regarding art prints please get in touch at customer@studioesinam.com



Cutout Packages 


Downloading

How do I download the cutouts?
You will be able to download the cutouts directly after completing the purchase.
A download link will be made available on the website. A download link will also be sent to your email address.


Licence

Who can use the cutouts?
The cutouts can be used by one company, the company whose details you entered when placing the order.

Do the cutouts in cutout packages come with a lifetime licence to use?
Yes. See Terms of Service for full details.


Copyright

Does studio esinam own the copyright to all cutouts in the cutout packages?
Yes, all images are photographed by our team and we own the copyright to them.

Do you have signed model releases for all people featured in your cutout packages?
We have signed model releases for all recognisable people (identifiable by face or other features such as tattoos) included in the library.

Payment

What payment methods do you accept?
We accept payment with credit / debit cards (Mastercard, Visa and American Express). 

We also accept Paypal Express.

For any other questions on cutout packages please contact studio@studioesinam.com

 

Cutout Library 


Licence

How many licences does our studio need?
One.

Can multiple people in our studio use one licence simultaneously?
Yes. There is no limit to how many people within your studio that can use the licence simultaneously.

Can one licence be used in multiple offices in different locations?
Yes, as long as they operate within the same company.

See Terms of Service for full details.


Content

Does the cutout library contain all the cutouts in cutout packages?
Yes, it contains all images in packages and thousands more.
When purchasing a lifetime licence you can download all cutout packages as well.

How often do you add new cutouts to the library?
1-2 times per month.

How many new cutouts do you add every month?
500-1000.


Copyright


Does studio esinam own the copyright to all cutouts in the library?
Yes, all images are photographed by our team and we own the copyright to them.

Do you have signed model releases for all people featured in your library?
We have signed model releases for all recognisable people (identifiable by face or other features such as tattoos) included in the library.


Payment


What payment methods do you accept?
We accept payment with credit / debit cards (Mastercard, Visa and American Express).


For any other questions please contact studio@studioesinam.com