FAQ

 

Architect Subscription

Licence

Can the entire company download and use the library?
Yes, one licence allows everyone at the company to use the cutouts and drawings for as long as the licence is active.

Accessing the library

How do I access the cutouts and CAD drawings?
After signing up for the subscription you will receive a link to activate your account. You then use your email to sign in to the online cutout library from the top right corner of the Architect Subscription page.

You will also receive a download link with all the 2D Cad Library files for Archicad and Revit within 24 hours of placing the order.

Updates

How do I access cutouts and drawings that are added each quarter?
You will automatically have access to all new cutouts through your login.
When new files are added to the CAD library you will be sent a download link to the updated library.

Payments

What debit / credit cards do you accept?
Visa, Mastercard and American Express.


CAD Library

 

Licence

Can the entire company download and use the library?
Yes, one licence allows everyone at the company to use the drawings.


Downloading

How do I download the files?
A download link with all files will be sent to your email after placed order.

I have purchased the library but did not receive the download link? 
Please check you spam folder. If the email with link is not there please contact Sebastian at sebastian@studioesinam.com.

For any other questions please use the chat box or email Sebastian at sebastian@studioesinam.com 


File format

What file formats are included in the library?
Revit families (.rfa), Archicad objects (.gsm), DWGs and one DWG file containing all drawings.


Student Licence 

Do you offer a student licence for student work / portfolio?
Yes, student licence can be purchased here.

Is content of the student licence the same as commercial licence?
Yes the content is the same. In the regular student licence only DWGs are included however a student licence with all file formas is available here.



Art Prints


Shipping

Do you ship worldwide?
Yes. We offer free express shipping worldwide.

How long will it take before I receive my order?
Unframed prints will normally be delivered in:
Europe, 1-3 business days.
North America, 2-5 business days.
Rest of world, 3-5 business days.

How much does shipping cost?
We offer free express shipping worldwide.

We use DHL and UPS international express delivery services.


Framing

How should the prints be framed?
We recommend that you frame your print at a professional frame shop. 
To avoid buckling due to humidity we also recommend to have the print mounted on paper board when framing.

Note that the Elevations series has custom measurements and will need a custom frame from a frame shop.


Payments

What debit / credit cards do you accept?
We accept Visa, Mastercard and American Express.

Your prices are in British Pounds, can I pay in my local currency?
Yes, if you are using a different currency you will be charged the equivalent amount in your currency, according to the current exchange rates.


Quality

Where are your prints made?
All our prints are made in Sweden.

Do you use eco-friendly materials?
Yes, we strive to use the most eco friendly materials available.


If you have further questions regarding art prints please get in touch at customer@studioesinam.com



Cutout Packages 


Downloading

How do I download the cutouts?
You will be able to download the cutouts directly after completing the purchase.
A download link will be made available on the website. A download link will also be sent to your email address.


Licence

Who can use the cutouts?
The cutouts can be used by one company, the company whose details you entered when placing the order.

Do the cutouts in cutout packages come with a lifetime licence to use?
Yes. See Terms of Service for full details.


Copyright

Does studio esinam own the copyright to all cutouts in the cutout packages?
Yes, all images are photographed by our team and we own the copyright to them.

Do you have signed model releases for all people featured in your cutout packages?
We have signed model releases for all recognisable people (identifiable by face or other features such as tattoos) included in the library.

Payment

What payment methods do you accept?
We accept payment with credit / debit cards (Mastercard, Visa and American Express). 

We also accept Paypal Express.

For any other questions on cutout packages please contact studio@studioesinam.com

 

Cutout Library 


Licence

How many licences does our studio need?
One.

Can multiple people in our studio use one licence simultaneously?
Yes. There is no limit to how many people within your studio that can use the licence simultaneously.

Can one licence be used in multiple offices in different locations?
Yes, as long as they operate within the same company.

See Terms of Service for full details.


Content

Does the cutout library contain all the cutouts in cutout packages?
Yes, it contains all images in packages and thousands more.
When purchasing a lifetime licence you can download all cutout packages as well.

How often do you add new cutouts to the library?
1-2 times per month.

How many new cutouts do you add every month?
500-1000.


Copyright


Does studio esinam own the copyright to all cutouts in the library?
Yes, all images are photographed by our team and we own the copyright to them.

Do you have signed model releases for all people featured in your library?
We have signed model releases for all recognisable people (identifiable by face or other features such as tattoos) included in the library.


Payment


What payment methods do you accept?
We accept payment with credit / debit cards (Mastercard, Visa and American Express).


For any other questions please contact studio@studioesinam.com