Return policy
Returns are accepted within 14 days of receiving the order within the EU.
Return policy for other countries correspond to local regulations.
Items must be in an unused and undamaged condition when returned. In the case of a
return, shipping is paid by the customer.
If you have received a damaged product please contact us at customer@studioesinam.com
and we will give you further instructions on when and how to receive a new one.
Unframed prints will be packed and sent within 2 business days. Framed prints will be
framed, packed and sent within 7 business days. All orders are sent with express shipping
worldwide. Shipping times are normally
We accept all VISA and MasterCard cards. All payments are made in GBP. Payments are
processed by Stripe a PCI-certified payment solution. When an order has been paid a
confirmation of the order will be sent to you by email. Check the order confirmation to make
sure it's correct. If there is an issue with the order please contact us at
customer@studioesinam.com.
Prices include Swedish VAT if the customer is located within the EU. Buyers outside EU
should be aware of their country's tax laws.
International items may be subject to customs and additional charges that are not included
in the price.
studio esinam AB
Org. nr. 556920-4737
© 2013-2018 studio esinam AB. All rights reserved.
Privacy Policy
Introduction
This Privacy Policy contains information on how studio esinam AB, with corporate identity number 556920-4737 (“We”, “Us”, “Our”) handles and Processes Personal Data.
Both Us and all Buyers must fulfill all duties required under applicable EU General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”).
Registered Persons (“you”, “Buyer”, “Model”), can in this document read about how the information is Processed and what rights you have.
We reserve the right to update and change the content of this Privacy Policy from time to time as needed. The latest version is always available to the public on Our website.
- Definitions
Personal Data: Any piece of information that relates to an identified or identifiable natural person, whereby an identifiable natural person can be identified directly or indirectly as distinct by reference to an identifier such as a name, an identification number, a localization detail or online identifier, or one or more factors that are specific to the natural person’s physical, physiological, genetic, mental, economic, cultural or social identity.
Registered Person: A natural person whose Personal Data is being Processed.
Processing: Measures or combination of measures with respect to Personal Data or sets of Personal Data, regardless of whether they are carried out in an automated manner or not, such as collection, registration, organization, structuring, storage, processing or modification, development, reading, using, disclosure through transfer, dissemination or provision by other means, adjustment or amalgamation, limitation, deletion or destruction.
Personal Data Processor: A natural or legal person, public authority, institution or other body that engages in Processing of Personal Data on behalf of the Personal Data Controller.
Personal Data Controller: A natural or legal person, public authority, institution or other body that determines, alone or together with others, the purposes and the means of the Processing of Personal Data.
- Who is responsible for the Processing of your Personal Data?
Studio esinam AB is the Personal Data Controller of your Personal Data. Studio esinam AB is responsible for the Processing of Personal Data within studio esinam AB and is responsible for such Processing being carried out legally and in compliance with this Privacy Policy and GDPR (in accordance with the principle of responsibility).
Contact Us at info@studioesinam.com for any questions regarding Our Privacy Policy.
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What Personal Data do studio esinam AB collect?
We try to work primarily through the principle of data minimization regarding the storage of Personal Data, i.e. by only Processing Personal Data that is necessary, adequate and relevant for each individual purpose (according to the principle of purpose limitation).
We store Personal Data as long as it is necessary to fulfill the purposes for which the data was collected.
If you make a purchase from studioesinam.com, We will collect your name, address, email address, telephone number, and company (optional). We use this information to process your orders and any returns and to communicate with you regarding your order. If you have subscribed to one of our newsletters, we will also use your contact details to send out newsletters. This is based on your consent.
When you pay by credit card, you will provide your credit card information on Our website during checkout. Your credit card details will be protected using encryption and are processed by Stripe. Subscription products will be processed using Chargebee and Stripe.
We may also use anonymized data internally to analyze customer patterns in order to be able to improve Our products and services.
- Lawful basis for the Processing of Personal Data
It is required by GDPR that all Personal Data Controllers have a so called Lawful basis for Processing Personal Data (according to the principle of legality, regularity and transparency).
We obtain Lawful basis primarily through an agreement with you, which gives Us the right to Process Personal Data in order to fulfill the agreement, for example in order to perform Our services. In the Processing of Personal Data in order to fulfill agreements between Us, you must have understood and accepted that Processing of your Personal Data will take place in order for Us to fulfill the agreement and provide Our services.
When We have a legal obligation to Process Personal Data, for example in order for Us to properly manage Our invoicing and accounting, only necessary Personal Data is Processed and stored in order to fulfill Our legal obligations. Personal Data that is part of the necessary accounting documentation is stored for as long as applicable law requires.
We can also obtain a Lawful basis on the basis of a so called Legitimate interests. However, We never process sensitive Personal Data on the basis of Legitimate interests.
We may also obtain a Lawful basis for Processing Personal Data by you voluntarily giving explicit consent (i.e. approval) to the Processing. The consent can always be revoked by notifying it in writing to Us.
We always have the right to disclose the necessary Personal Data in order to comply with applicable law, to claim a past due claim, to report a debt or to protect Our rights or property and to prevent fraud.
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Does studio esinam AB share your Personal Data with others?
We may share Buyers’ Personal Data with selected suppliers (“subcontractors”) who perform functions on Our behalf such as fulfilling orders and delivery of products, Processing payments, promotional services or data management, maintaining Our website, distributing emails and newsletters, to provide client communications and to manage Our customer database. We don’t authorize Our subcontractors to make any other use of your Personal Data.
We also license the permission to use our photographs of cut out people to Buyers, in accordance with Our applicable terms for that service.
- Is Personal Data transferred outside of the EU/EES?
We may share your Personal Data with Our subcontractors, who may Process your Personal Data in countries both inside and outside of the EU/EES when performing functions on Our behalf.
- What are your rights?
You have the right to request access, rectification and erasure of your Personal Data, to restrict
the Processing of your Personal Data, to object to Processing, and the right to lodge a complaint with the supervisory authority.
Right of access
You have the right to obtain confirmation of whether Personal Data concerning yourself is being
Processed by Us and if so to access the Personal Data and information regarding the purpose of the Processing, the categories of Personal Data concerned, the categories of recipients to whom your data have been or will be disclosed, and the envisaged period of time for which Personal Data will be stored.
Right of rectification
You have the right to request rectification of inaccurate Personal Data concerning yourself, and
to complete incomplete data.
Right of erasure
Under some circumstances you are entitled to request that We erase your Personal Data or restrict our Processing of your data, for example when it is no longer necessary for Us to Process your Personal Data taking into consideration the purposes for which they were collected.
Right to objection
You have the right to object at any time to Processing of your Personal Data. You have the right to object to direct marketing. If you object to our Processing of your Personal Data for direct marketing purposes, including profiling, We will cease such Processing of your data.
Right to lodge a complaint with supervisory authority
Please note that if you consider the Processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority,
in particular in the Member State of your habitual residence or the place of the alleged infringement.
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How do I unsubscribe from studio esinam AB’s newsletters?
If you no longer wish to receive Our newsletters or other emails, you can unsubscribe by
using the unsubscribe link which is included in all newsletters and other emails or you can contact Us at info@studioesinam.com.
- How long do studio esinam AB keep your Personal Data?
We will retain your personal information for as long as necessary in relation to the purposes for
which they were collected or otherwise Processed.
We will also retain your personal information as necessary to comply with applicable legal
obligations, to resolve disputes, and to enforce Our agreements.
- Do We use cookies?
Yes, We use cookies on studioesinam.com. Cookies are files that are stored on your computer to give you the best possible experience when visiting Our website.
If you do not want to use cookies you can change the settings of your browser. You can also erase the cookies on your computer whenever you wish to do so. However, Our website will not work properly if you disable cookies.
- How do studio esinam AB communicate changes of this Privacy Policy?
Studio esinam AB reserves the right to make changes to this Privacy Policy. We will post the updated Privacy Policy on Our website, and therefore We encourage you to review this page now and then.
- Withdrawal of consent
By contacting Us or buying our products and services, you accept Our Processing of your Personal Data in accordance with this Privacy Policy. If you wish to withdraw your consent, please contact Us at info@studioesinam.com.
Please note however that your withdrawal will not affect Our right to process your Personal Data when such Processing is necessary to perform Our contractual obligations to you, and/or to the extent We are required to Process your Personal Data by law or to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce Our Terms and Conditions.