Terms and Conditions



For Terms and Conditions regarding Cut Out Library read Terms of Service


Return policy
Returns are accepted within 14 days of receiving the order within the EU.
Return policy for other countries correspond to local regulations.
Items must be in an unused and undamaged condition when returned. In the case of a
return, shipping is paid by the customer.

If you have received a damaged product please contact us at customer@studioesinam.com 
and we will give you further instructions on when and how to receive a new one.

Shipping
Unframed prints will be packed and sent within 2 business days. Framed prints will be
framed, packed and sent within 7 business days. All orders are sent with express shipping
worldwide. Shipping times are normally
1-5 business days. 

Payments
We accept all VISA and MasterCard cards. All payments are made in GBP. Payments are
processed by Stripe a PCI-certified payment solution. When an order has been paid a
confirmation of the order will be sent to you by email. Check the order confirmation to make
sure it's correct. If there is an issue with the order please contact us at
customer@studioesinam.com.

Price info
Prices include Swedish VAT if the customer is located within the EU.  Buyers outside EU
should be aware of their country's tax laws.

Customs
International items may be subject to customs and additional charges that are not included
in the price.

Legal
studio esinam AB
Org. nr. 556920-4737
Copyright
© 2013-2018 studio esinam AB. All rights reserved.

Privacy Policy


Who is responsible for the processing of your personal data?


Studio esinam AB, org. no. 556920-4737, based in Sweden, is the controller of your personal data.
Contact us at info@studioesinam.com for any questions regarding our privacy policy.


What information do we collect?

If you make a purchase from studioesinam.com we will collect your name, address, email address,
telephone number, and company (optional). We use this information to process your orders and any returns 
and to communicate with you regarding your order. If you have subscribed to one of our newsletters, we will also
use your contact details to send out newsletters. This is based on your consent.

When you pay by credit card, you will provide your credit card information on our website during checkout.
Your credit card details will be protected using encryption and are processed by Stripe.
Subscription products will be processed using Chargebee and Stripe.

We may also use anonymized data internally to analyse customer patterns in order to be
able to improve our products and services.


Does studio esinam share your information with others?

Studio esinam does not sell, rent out or swap customer’s personal data with any other company. 
studio esinam may share customers’ data with selected suppliers who perform functions on our
behalf such as fulfilling orders and delivery of products, processing payments, 
promotional services
or data management, maintaining our website, distributing emails and newsletters, to provide client
communications and to manage our customer database.

We don’t authorize our suppliers to make any other use of your personal data.


Is data transferred outside of the EU/EES?

We share your data with our suppliers, who may process your data in countries both inside and
outside of the EU/EES when performing functions on our behalf.


What are your rights?

You have the right to request access, rectification and erasure of your personal data, to restrict
the processing of your personal data, to object to processing, and the right to lodge a complaint with
the supervisory authority.

Right of access 
You have the right to obtain confirmation of whether personal data concerning yourself is being
processed and if so to access the personal data and information regarding the purpose of the
processing, the categories of personal data concerned, the categories of recipients to whom your data
have been or will be disclosed, and the envisaged period of time for which personal data will be stored.

Right of rectification
You have the right to request rectification of inaccurate personal data concerning yourself, and
to complete incomplete data.

Right of erasure
Under some circumstances you are entitled to request that we erase your personal data or restrict
our processing of your data, for example when it is no longer necessary for us to process your
data taking into consideration the purposes for which they were collected.

Right to objection
You have the right to object at any time to processing of your personal data. You have the right to
object to direct marketing. If you object to our processing of your personal data for direct marketing
purposes, including profiling, we will cease such processing of your data.

Right to lodge a complaint with supervisory authority
Please note that if you consider the processing of your data to be in violation of applicable data
protection laws, you have the right to lodge a complaint with a supervisory authority,
in particular in the Member State of your habitual residence or the place of the alleged infringement.


How do I unsubscribe from studio esinam’s newsletters?

If you do no longer wish to receive our newsletters or other emails, you can unsubscribe by
using the unsubscribe link which is included in all newsletters and other emails or you can contact
us at info@studioesinam.com

 

How long do we keep your data?

We will retain your personal information for as long as necessary in relation to the purposes for
which they were collected or otherwise processed. 

We will also retain your personal information as necessary to comply with applicable legal
obligations, to resolve disputes, and to enforce our agreements. 

Do we use cookies?

Yes, we use cookies on studioesinam.com. Cookies are files that are stored on your computer to
give you the best possible experience when visiting our website.

If you do not want to use cookies you can change the settings of your browser. 
You can also erase
the cookies on your computer whenever you wish to do so.
However our website will not work properly if you disable cookies.


How do we communicate changes of this privacy policy? 

Studio esinam reserves the right to make changes to our privacy policy. We will post the updated
policy on our website, and therefore we encourage you to review this page now and then. 


What does it mean to accept this privacy policy?

By accepting this privacy policy, you have confirmed that you have read and understood the
content of this privacy policy and that you accept studio esinam’s processing of your personal
data in accordance with this privacy policy.

If you wish to withdraw your consent please contact us at info@studioesinam.com.

Please note however that your withdrawal will not affect our right to process your data when such
processing is necessary to perform our contractual obligations to you, and/or to the extent we are required
to process your data by law or to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce
our Terms and Conditions.

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